Husbandry.Pro Husbandry.Pro
Account Help Center

Account Questions

Everything about managing your Husbandry.Pro account — explained from the outside. You can read it all without logging in; you'll only need to log in to make changes.

Delete my account Talk to a human first Billing & subscription Login & password help Export my data Open a support ticket
Most asked

How do I delete my account?

You can permanently delete your Husbandry.Pro account yourself, from inside the app. It takes about a minute — here's the exact path:

  1. Log in to your account
    Sign in at husbandry.pro or open the mobile app.
  2. Open the menu
    Tap the hamburger menu ☰ in the top corner.
  3. Tap your Profile
    Select Profile from the menu.
  4. Open Account
    Choose Account to see your account settings.
  5. Scroll to the bottom → Delete Account
    At the very bottom, tap Delete Account and confirm.
Heads up: deletion is permanent. It removes your animals, records, and history from our active systems — this can't be undone. Export anything you want to keep first.
Before you go

Give us a shot to earn your business.

We're a small team of keepers building this for keepers — and we read every single message. If something's missing, frustrating, broken, or just not worth it yet, tell us. There's a good chance we can fix it, work something out, or already have what you need hiding a tap away. Worst case, you've helped us get better. Best case, you stay.

No pressure — you can still delete anytime above. We usually reply within one business day.
More account help

Other things you can do yourself

Most account settings live in the same place: the menu ☰ → Profile → Account. Here are the common ones.

How do I cancel or change my subscription?
  1. Log in, then open the menu ☰ → Profile.
  2. Open Subscription Settings (under Account).
  3. Choose a different plan, switch billing interval, or cancel — your plan stays active until the end of the period you've already paid for.

Billing a payment you don't recognize, or need a refund? Open a billing ticket and we'll sort it out.

How do I change my email or password?
  1. Open the menu ☰ → Profile → Account.
  2. Update your email address or set a new password from your account details.
  3. Save — you may be asked to re-enter your current password to confirm.
I can't log in / I forgot my password
  • On the login screen, use Forgot password to get a reset link by email.
  • Signed up with Google? Use the Sign in with Google button instead of a password.
  • Check the inbox of the email you registered with (and your spam folder).

Still locked out? Open a login-help ticket with the email on your account and we'll help you back in.

How do I export or back up my data?

Your data is yours. Use the export tools inside the app to download your records before making big changes — especially before deleting your account, since deletion is permanent.

Need a hand pulling a full export? Ask us in a ticket.

What happens to my data when I delete my account?

Deleting your account permanently removes your animals, records, photos, and history from our active systems. Encrypted operational backups may retain copies for a short period before they're overwritten on our normal rotation, and aggregated, de-identified data may be kept. For the full picture, see our Privacy Policy on the home page.

How do I reach a real person?

Open a support ticket below and a human on our team will reply — usually within one business day. For privacy and data requests specifically, email [email protected].

Support

Open a support ticket

Tell us what's going on and we'll take it from here. The more detail, the faster we can help.

  • ~1 business day — typical reply time from a real teammate.
  • Private — we'll never share your info. Account & data requests can also go to [email protected].
  • Account, billing, bugs, ideas — pick a topic and we'll route it to the right place.
If different from above — helps us find your account.
We'll never share your info.
Need help?