Payment Methods: We accept CashApp, Venmo, Cash, Credit cards via Square, Zelle, and money orders/certified checks. Payment plans are offered on a case-by-case basis. Typical arrangements start with a 25% non-refundable deposit and extend for 30-90 days, depending on the value of the animal. Please inquire about a plan specific to the animal of interest.
Health Guarantee:
We offer a 100% live arrival and health guarantee. Any illness must be reported within 48 hours of receipt to qualify for a full refund or replacement. A DOA (dead on arrival) must be reported within 1 hour of the FedEx time stamp for pickup, with a video provided for proof. Please plan your unboxing accordingly!
Genetics Guarantee: All recessive genetics (homozygous and heterozygous) are fully guaranteed. Due to the increasing complexity of Ball Python combos, incomplete dominant mutations are only guaranteed if explicitly stated as proven through breeding or shed testing. If you have any doubts, please ask before purchasing.
Sex Guarantee: Animal sex is 100% guaranteed. We check the sex of each animal multiple times before shipping to minimize the risk of error. Please inform us of any discrepancies between the listing and the animal within 7 days for resolution.
Sales Policy: All sales are final, and all deposits and payments are non-refundable and non-transferable. A buyer's failure to complete their payment plan within the agreed timeframe will result in the forfeiture of their hold on the animal(s) and any money sent.
The success of our animals is our top priority. We are happy to offer guidance for any and all troubles you may encounter over the animal's life. Please do not hesitate to contact me for troubleshooting and advice!
