- Privacy policy
- Refund policy
- Shipping policy
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We acceptÂ
- Email money transfer
- Wire transfer (if foreign party is paying)
- in person cash
Restrictions…
- Reptile Adventures is not responsible for any delays due to weather and any other acts out of our control.
- We DO NOT ship unhealthy or newly hatched reptiles or reptiles with mites.there for we do not offer refunds nor are we  responsible for any illness, injury or death of any reptile(s) while on departure or in transitÂ
- The reptile shipping company we use do not ship dead animals so we are not responsible and will not refused any DOA reptiles (*DOA = Dead on Arrival)
Live Arrival Guarantee Policy:
We do not offer any live arrival guarantee policy with our domestic services. Ship at your own discretion.
Handling your new reptiles after accepting the package…
- We highly recommend all of our customers not handle any of their newly acquired reptiles for a period of no less than 14 days of receiving them.
- Shipping can be quite stressful on these little critters and add on top of it a new enclosure and new surroundings and you have a possibly high stressed animal.
- Therefore please only add fresh water daily to the dish and offer food. No handling!
- Allow them to relax. They will most likely hide a lot and tend not to be very active. Most often they are active at night getting themselves used to their new surroundings. This is an important process. Don’t disturb them.
Offering Food Before Shipping…
We do not feed our snakes 7 days prior to shipping date. This is to avoid regurgitation during transit.
we’d recommend not feeding for the first 2-3 days of receiving them for the same reasons as mentioned above.
Holds and Solds
Customers can put animals on hold for future pick up, delivery or shipping under the following terms. Animals: 24 hours with no deposit. up to 15 days with 25% deposit, up to 1 month if fully paid. If the customer fails to arrange for pick up, delivery or shipping after the one month time period then the animal will go back up for sale. Extenuating circumstances can be taken into account if an extension is require but this may incur boarding charges in regards to animals. Deposits are non-refundable
