Deposits are non-refundable if Buyer backs out of a deal. Any amount paid by Buyer that is defined as a "deposit" in the ongoing transaction is considered a non-refundable deposit. If Seller does not specify that additional payments are non-refundable or sales are final, or does not specify the percentage of a full payment that represents the non-refundable portion, that amount shall not exceed 10% of the asking price.
If Seller backs out of a deal that Buyer has paid money into, Seller is responsible to pay back 100% of the money, including any portion labeled as non-refundable. Seller must also refund any additional amounts paid by Buyer for the shipping label.
If Seller fails to ship the order for more than 7 days after final/full payment and does not communicate that delay (e.g., weather conditions) to the Buyer, then the Seller may forfeit all rights to any non-refundable portions and owe the Buyer a 100% refund if/when they ask for it.
Buyers are expected to promptly respond to communications from sellers, particularly when a shipping date has been agreed upon for an animal. If the buyer remains unresponsive for a period of 10 days or more from the agreed-upon shipping date, the seller has the right to consider the buyer's lack of communication as an indication of the buyer's desire to back out of the transaction
Seller is required to provide accurate genetic information on all animals sold. However, many genetic traits cannot be proven or disproven in a dispute situation. Those that can be proven should have been recognized by the buyer from the outset.
Seller guarantees the sex of the animal being delivered, unless clearly stated on the ad that the sex is unknown or not certain.
Temperature-sexed offspring are not guaranteed.
If Seller ships a wrongly-sexed animal as proven by the Buyer, they are responsible for FRR.
Claim Period is 7 days.
Animal Health
Seller guarantees the animal was shipped out in a healthy state and shipped according to all FedEx rules and regulations.
Seller is not responsible for the following outcomes once the animal is in the hands of Buyer:
Animal Temperament
Refusing to Eat
Failure to Thrive – Buyer cannot hold Seller responsible if a baby animal dies or fails to thrive despite eating (either voluntarily or being force fed)
