PAYMENT METHODS
The preferred and only online payment method available at this time is Invoicing through Square, please contact us for details. The only other payment options are cash, USPS Money Orders or Bank Issued Cashiers Checks with 10 business day hold.
SHIPPING METHOD: HUB DELIVERY
Hub delivery is preferred, but home delivery is available if a FedEx Hub is not within a reasonable distance.
Live arrival is guaranteed as long as the animal is picked up within 4 hours of becoming available for pickup with Hub delivery.
***We strongly recommend picking up at your local FedEx Hub if you can as opposed to home delivery. It is between the Hub and your home when the animal is exposed to the elements the longest. We can help you find the FedEx Hub closest to you that accepts live animal shipments! ***
SHIPPING METHOD: HOME DELIVERY
TO YOUR DOOR SHIPMENTS
It is the buyer's responsibility to be present to receive the package or designate somebody to be present to receive the package once a shipping date has been agreed upon. We do not guarantee live arrival on shipments to your door under extreme weather conditions, under 40 or over 90 degrees Fahrenheit unless stated otherwise. Live arrival guarantee is void on shipments not signed for and received on the first delivery attempt.
Shipping in the continental US is a $60 flat rate through Ship Your Reptiles for all animals under 1000g. If purchasing in bulk or larger animals shipping will be quoted accordingly. Shipping is free on any animal or combined order over $1000 regardless of weight.
Shipping is weather dependent and may vary on holidays and other special circumstances. We only ship residential delivery on Monday and Tuesday when temps are no higher than 90 and no lower than 40 degrees here, at the connecting hub as well as the destination address. Hub pickup there is more potential for temperature control. Wednesday shipments are possible but we strongly prefer to ship on Monday and Tuesday due to work schedules.
DOA claims must be made with pictures of the animal within 1 hour of the FedEx timestamp noting delivery of the package for home delivery or within 2 hours of pickup for Hub deliveries. DOA's are extremely rare and we take every available precaution to deliver you a healthy well-packaged animal!
SEX, GENETICS, AND HEALTH
Are always guaranteed. 100% Hets are always guaranteed.
PAYMENT PLANS
We will gladly work out short-term payment plans with you if you can not pay in full right now.
Payment plans typically require a 25% nonrefundable deposit. We do not hold animals without a deposit. All deposits are non-refundable.
*$500-$750 = 25% deposit and the balance paid off in 30 days
-the remaining balance will be split in half and will be due in 2 equal payments. The first at the 2-week mark and the second on or before the 30-day mark.
*$751-$1000 = 25% deposit and the balance paid off in 45 days
-the remaining balance will be split in 3 and will be due in 3 equal payments. The 1st due at the 2-week mark, the 2nd due at the 4-week mark, and the 3rd due on or before the 45-day mark.
*Over $1000 = 25% deposit and the balance paid off in 60 days
-the remaining balance will be split into 4 and will be due in 4 equal payments. The 1st due at the 2-week mark, the 2nd due at the 4-week mark, the 3rd due on the 6-week mark, and the 4th due on or before the 60-day mark.
Animals purchased this way will be shipped once the balance has been paid in full.
Failure to fulfill the predetermined payment schedule decided when the payment plan is started will result in a loss of the 25% nonrefundable deposit and any money on the balance after the 25% will go towards a credit on a future purchase. No cash refunds will be given under any circumstances.
Any variation of the set payment plan schedule is on a case by case situation so don't hesitate to contact us if you have any questions or would like to further discuss your payment plan options. Please note, when doing a payment plan there will be no refunds on any money collected throughout the payment plan. We will gladly extend you credit toward another animal we have for sale or future offspring.
We cannot provide any guarantees other than those stated because we cannot always know the conditions the animal is coming into. We reserve the right to refuse to sell to anyone we do not think will provide proper care or we believe to be buying for resale.
By making payment you are accepting these terms and conditions.
