PAYMENTS
We accept PayPal as a preferred method. We also accept Zelle, Cash app, money transfers, cash and checks.
When paying with Pay Pal please be sure that the correct shipping address is on your account or if paying without an account that you provide the correct shipping address on the payment form. If incorrect address is given all Guarantees are void.
We offer 30-60 day plans for totals over $300 and 90-120 day plans for totals over $600. To hold and reserve a snake, a 15% non-refundable deposit is required. Payment must be made in full and clear before we will ship the snake.
GUARANTEES
ALL REPTILES ARE GUARANTEED LIVE ARRIVAL, HEALTHY AND CORRECTLY SEXED.
Live arrival is only guaranteed when temperatures in route are between 35 and 90 degrees. If the temperatures are extremely hot or cold we can hold your order until the weather is better. Please let us know of any adverse weather conditions in your area when placing your order. (extreme heat or cold, snow/ice, storms)
Any health issues or DOAs must be reported within two hours of delivery, and we will provide a replacement or store credit. (Photos and return of animal may be required)
Guarantee of sex - All reptiles are guaranteed to be sexed correctly. Please sex your new reptile as soon as possible after delivery.
Missexed animals must be reported back to us within 7 days of delivery to be covered under our guarantee.
We cannot guarantee temperament or tameness of any reptile.
We cannot refund or credit shipping charges.
Customer is responsible for all shipping charges.