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Owner : Emerald City Reptiles
Location : WASHINGTON STATE
Currency : USD
Delivery : At NW Ball Pythons LLC dba Emerald City Reptiles, we prioritize responsible breeding practices, ensuring the production of healthy and genetically diverse ball pythons. Our collection features a variety of morphs, colors, and patterns, offering enthusiasts a wide selection to choose from. With a commitment to transparency and customer satisfaction, we provide ongoing support and guidance to our clients, helping them navigate the rewarding journey of ball python ownership. Whether you're a seasoned collector or a newcomer to the hobby, NW Ball Pythons is here to provide you with top-quality reptiles and exceptional service.Experience the difference with NW Ball Pythons – where passion meets professionalism in every scale. NW Ball Pythons ships FedEx Overnight for all of our animals. we have a flat rate of $85.00 unless otherwise stated. We ship only Tuesdays and Wednesdays to a FedEx Hub. We only ship in the mainland USA. 
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Store Policy

We make every effort to respond to inquiries promptly. You may see that we have read your message; however, that doesn't mean we were in a position to respond. We typically will respond in the Mornings and Evenings. 


NW Ball Pythons LLC dba Emerald City Reptiles Terms of Service for Purchasing and Shipping Reptiles

These terms and conditions govern the sale and shipping of reptiles from NW Ball Pythons LLC dba Emerald City Reptiles, located in Washington State. You agree to these terms in total by purchasing a reptile from us.


Legal Requirements

By agreeing to these terms, you confirm that you are at least 18 or have parental written consent to purchase a reptile. It is your responsibility to ensure that owning a reptile is legal in your area, and you agree to comply with all local, state, and federal regulations regarding the purchase and ownership of reptiles.


NW Ball Pythons LLC dba Emerald City Reptiles provides a 100% satisfaction guarantee that animals purchased will arrive live and free of any signs of illness or imperfections as long as the purchaser is present for the delivery of the animal or picks it up from a local hub. We also suggest having a veterinarian well check within 3 business days of delivery with our health guarantee. All Live Reptiles sales are final, unless we are notified within Three (3) business days that there is a health issue, that was determined from a Licensed Veterinarian. Upon receipt of a letter from the Veterinarian a replacement animal or full refund of the purchase price will be given.


We must be notified within 2 hours of delivery for DOA, and Shipping will be via FedEx overnight to a FedEx hub. We accept non-refundable 30% down payments; the balance will be paid in full within 30 days unless weather conditions don't permit safe shipping. We will ship after 72 hours of final payment. And in certain circumstances, the length of payments made can be extended.


NW Ball Pythons LLC dba Emerald City Reptiles will not ship an animal if the temperature is below 38 or above 90 degrees at any FedEx Hubs the animal passes through.


Live Arrival Guarantee

We offer a live arrival guarantee for all shipped reptiles with the exceptions of items 1-5 below which voids our live arrival guarantee. In the unlikely event that a reptile arrives deceased, you must notify us within 2 Hours of delivery with clear photographic evidence. We will refund the purchase price or provide a replacement reptile at our discretion.


We Ship only on Tuesdays, and Wednesdays, Fedex overnight to a Fedex Hub no exceptions.


1. The buyer or a member of the household over 18,  must be present to sign for the package on the first delivery attempt.

2. A delay in shipping due to carrier mishandling.

3. Temperatures at the hub or destination being under 32°F or over 99°F.

4. Animals held for pickup at a FedEx location must be picked up the same day within 4 hours of arrival.

5. A delay in shipping resulted in rerouting due to an inaccurate delivery address being provided.


Health Guarantee

We guarantee the health of the reptile at the time of sale. However, you are responsible for providing proper care and housing for the reptile upon arrival. We are not liable for any health issues arising from improper care after the reptile leaves our possession.


Payment

Full payment is required at the time of purchase. We accept CC payments with Square. All prices are in USD and do not include shipping costs unless otherwise specified. For any unauthorized chargebacks after the Purchaser has accepted delivery, the Purchaser will be responsible for any reasonable collection fees the seller incurs to collect the balance due.


Shipping

Reptiles will be shipped  Free. Shipping is FedEx Overnight to the approved FedEx hub of the Purchaser's choice. Our guarantee requires that the animals be picked up within four (4) hours of FedEx making them available. We are not responsible for any delays or issues caused by the shipping carrier.


Refunds and Exchanges

Refunds or exchanges are only provided by our health guarantee and live arrival guarantee policies. All sales are final unless otherwise stated.


Cancellation

Cancellations are subject to a 25% cancellation fee.


Customer Responsibility

You must thoroughly research the care requirements of the reptile species you are purchasing. We are not liable for any issues arising from improper care, handling, or husbandry practices.


Limitation of Liability

In no event shall NW Ball Pythons LLC, its owners, employees, or affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the purchase, sale, or transportation of reptiles.


Governing Law

These terms and conditions shall be governed by and construed by the laws of Washington State without regard to its conflict of law principles.


Changes to Terms

We reserve the right to update or modify these terms and conditions without prior notice. Any changes will be effective immediately upon posting on our website.

By completing the purchase, you acknowledge that you have read, understood, and agree to abide by these terms and conditions. If you have any questions or concerns, please contact us before purchasing.