Store Policy
Royall Caribbean Exoticzpolicy , whether intentionally or accidentally will under no circumstance be a reason to consider it VOID.
We reserve the right to refuse sale to any buyer.
Sales to minors are prohibited. Proof of age may be required at our discretion.
We will do our best to answer your inquiries as prompt as possible.
Payment Method: Cash app, Zelle, Apple Pay”. ******NO EXCEPTIONS!!!!!******
Prices/Shipping: Prices of reptiles and shipping fees are FIRM unless otherwise mentioned in the description.
Discounts: NO discounts of any sort unless otherwise mentioned in the description.
Payment Plans: Short-term payment plans are acceptable when applicable. All deposits and payments are non-refundable unless under extreme circumstances. If you reserve a reptile with a deposit and are unable to pay the remaining balance within the required timeframe, you will forfeit any deposit and payments made. The animal will only be boxed and shipped once full payment of reptile and shipping costs have been received. No exceptions!
• Deposit: Down payment of 20% of the cost of reptile not including shipping.
• Plans: Please contact us for further information about payment plans and timeframes.
• $500.00 – $1,000: 3 weeks from the day the deposit is received
• $1,001 – $2,000.00: 45 days from the day the deposit is received
• $2,001.00 – Above: 60 days from the day the deposit is received
• Shipping: $60.00 – $100.00 depending on zip code and size of animal. (Shipping is NOT included in the payment plan).
Shipping: Shipments will only be Wednesdays & Thursdays all months of the year. We do not ship Mondays, Tuesdays, Fridays, weekends, and U.S. holidays. We will not ship under extreme weather conditions to ensure the reptile’s safety and its arrival. We are not responsible for any carrier delays or mishandling resulting in death on arrival of animals. The buyer is responsible for paying shipping costs. The shipping cost is determined by zip code and animal’s size. The reptiles are shipped through Fedex Priority Overnight. We require an adult to be present to receive and sign for the shipment. If I determine temperatures are not ideal the animal will be shipped to nearest Fedex shipping center to be picked by you. Under reasonable weather conditions, the reptile will be shipped once full payment is received and you will be provided with tracking information. Buyer must email us a photo of the unboxing of reptile within one hour of arrival or all guarantees are considered VOID. If the reptile arrives deceased, is visibly unhealthy or is damaged in any way the customer must notify RCE immediately upon receiving the animal(s).
ID...we provide the best educated guess based off of experience and third party verification unfortunately due to multiple genetic combos we can not guarantee genetics however can guarantee all hets.
Royall Caribbean Exoticz reserves the right to alter these terms and conditions at any time and in its sole discretion.
