All animals are guaranteed to be healthy, feeding and properly sexed. If there is any problems or if you are not 100% satisfied with the purchase, please contact us within 4 hours of arrival. (Always take pics of your new arrival for any future reference)
Shipping (Domestic):
Shipping: Animals will be shipped with FedEx for next day delivery. We ship Monday's if specifically requested, Tuesday – Wednesday excluding holidays which FedEx observes. Our cut off time for same day shipping is 2 pm cst. We will only ship orders to your location when temperature lows are above 40f degrees and highs below 92f degrees. If temperatures are beyond those limits we can possibly ship to the FedEx facility near your location for pick up or schedule shipment when the weather permits.
Live arrival guaranteed. We guarantee live arrival on all of our shipments and make sure that all snakes are properly shipped in appropriate packaging with heating or cooling elements as needed.
Live arrival guarantee will be voided if customer (you) is not present for first attempted delivery by FedEx, making changes to shipment without consulting with us first or providing incorrect delivery address.
Customer is responsible to know their local laws in keeping selected reptile.
If there is any special request regarding delivery, please contact us directly.
Holds:
We do offer 30 day holds that require a 30% non-refundable deposit. Deposits can be paid via PayPal Friends and Family only. After which an invoice will be sent for the balance due 30 days after receipt via PayPal Goods and Services. If for whatever reason the animal is not paid in full by due date the deposit is forfeited but can be used as a credit for 90 days towards the full purchase price of another animal.