SALES:

Payments are accepted through PayPal, Venmo, cash app or credit card

A NON-REFUNDABLE deposit of 20% is required to place an on hold. The hold deposit is for that specific animal only, it is nontransferable to another animal.

No animal is considered on hold until a deposit is sent. 

All sales are done through email or private messages only.

PAYMENT PLANS/ HOLDS:

Purchases less than $200 MUST be paid in full within 15 days and Purchases $201+ MUST be paid in full within 30 days of initial deposit, unless other arrangements have been made. If you need more time, depending on the shipping window it can usually be arranged but a holding fee may be required. If the agreed upon hold timeline cannot be met your deposit(s) will be forfeit. Any payment over the 20% deposit will be refunded.

*Payment plans/ hold holding times are subject to change due to seasonal shipping windows and weather conditions

SHIPPING:

Shipping is done through FedEx Priority Overnight to FedEx Shipping Hubs only, we do not offer home delivery at this time. We ship out  Monday-Wednesday with arrival Tuesday through Thursday only. Shipping prices can range from $40 to over $100 so please contact me with your zip code for a shipping quote unless shipping is listed as a flat rate. 

For safety reasons, I will only ship when temperatures are safe (between 32 - 95) in all destinations, this includes my area, your area, and the fed ex hubs that your gecko will be traveling through. I take into consideration the overnight lows as well as the daytime highs. I will include a heat pack or cool pack if I feel one is needed. 

GUARANTEES

I guarantee live arrival. In the unlikely event that your animal arrives dead on arrival (DOA), I will reimburse you the full cost of the reptile and shipping. 

In the unfortunate event of a DOA, I MUST be contacted within 1 hour of delivery. Be prepared to send me photographic evidence and in some cases, I may even ask for the deceased animal to be sent back. Do not dispose of them until you have my approval.

Once the animal is in the hands of you, the buyer, its health and well-being are beyond my control. We are always available for any questions and care information and if asked will direct the buyer to care sheets if needed. I will not guarantee the health (sickness or accident) of the animal once the responsibilities belong to the new owner.

Once the animal is in the hands of you, the buyer, its health and well-being are beyond my control. We are always available for any questions and care information and if asked will direct the buyer to care sheets if needed. I will not guarantee the health (sickness or accident) of the animal once the responsibilities belong to the new owner.

*Issues resulting from improper husbandry or accidents are not covered.

It is always a possibility that a gecko can drop their tail during shipping. This is something that they can do at any given time, tail loss is NOT covered.

I do not guarantee color. I feel the pictures that I provide are very accurate.

I do not guarantee the sex of a gecko unless it is actually stated Male or Female and over 25 grams. The terms unsexed, possible female, probable female, no pores seen, pores seen, etc. are just my observations at the time the gecko is posted for sale, they are not a guarantee of sex.

RETURNS:

If at any time you need to rehome your animal, we offer a no questions ask return policy. We want our animals to remain safe and happy their whole lives and will always take them back no matter how long they are gone from our care. 

OTHER:

*We reserve the right to refuse sale. Our top priority is the safety and wellbeing of the animals in our care, if we feel a buyer is unfit, we will refuse sale. 

**If you send payment, I will assume that you have read and agreed to these terms.**