We ship only when temperatures are considered safe for the animal.
We ship primarily through Reptile Express. We reserve the right to reschedule any and all shipments due to weather extremes. Any issues or situations that may arise will be dealt with on a case by case basis. If the unthinkable should happen and the animal is dead on arrival, we require immediate notification. A short video of the animal taken that day is required. It is up to our discretion whether the body needs to be returned for a necropsy to be preformed by a licensed vet.